Educational Technology: Back To The Past When Technology Fails Us

  • Jeff Wilson
  • November, 2023
PUBLIC BLOG

Michelle's weekend was upended by an unexpected email from the school district’s Chief Technology Officer. A cyber attack had been detected, leading to an immediate shutdown of servers and the network. I.T. staff had literally unplugged servers from the wall and it would be hours, and maybe days, before the system would be rebooted. Monday morning revealed a deeper crisis: the entire school had no internet access.

This sudden tech blackout meant no computers or Chromebooks for students, teachers, or office staff. It also meant no access to digital textbooks or resources – and with the district’s decision to go 100% digital two years earlier, no physical textbooks were available. Clerks were unable to take attendance, administrators unable to access student records, and lunchroom managers not able to use point of sale platforms.

Standing in her classroom, Michelle faced the daunting task of teaching without any of her usual digital tools. She had been one of those innovative “early adapters,” excited by all of the possibilities modern Ed Tech offered. Now, she felt a bit lost.

Like Michelle, today’s teachers are being tasked with being both innovative and adaptive. What this looks like in practice is still being defined by the parameters of what it means to fully embrace technology integration in record-keeping, access to instructional materials and resources, and emerging pedagogies; while being adaptive to inevitable infrastructure or security failures that often result in being transported back to a 20th century teaching model of textbooks and worksheets.

In virtually any other profession, such a shutdown would result in the immediate suspension of all “non-essential” activities – surgeries and legal proceedings would be rescheduled; root canals and virtual design meetings postponed; flights and train trips canceled or rescheduled. But in teaching, kids are going to show-up at your classroom door at 8:30 a.m. come hell or high water. The question becomes, “what are you going to do with them for seven hours with no technology?”

Embracing Educational Technology: The Future of Teaching and Learning

As educators, we have been experiencing a technological revolution in the classroom. The integration of Educational Technology (EdTech) into our teaching practices is not just an option but a necessity in preparing our students for a digital future. However, the road to effectively implementing EdTech comes with its own set of challenges and opportunities. Let's explore what this means for teachers and how we can navigate this landscape effectively.

The Infrastructure Imperative

The foundation of successful EdTech implementation lies in robust infrastructure. Reliable internet connectivity, strong network infrastructure, threat detection, redundancy and backup systems aligned with compatible hardware are each essential pieces. Without each of these, even the most innovative EdTech tools can become sources of frustration, negatively impacting both teaching and learning experiences. Ensuring these foundational elements are in place is the first critical step in our journey towards a technologically enhanced educational environment.

Seamless SaaS Integration: The Power of Connectivity

The concept of Software as a Service (SaaS) integration is transforming how we manage educational processes. Imagine customer relations software, but tailored for schools - facilitating communication, tracking student performance and engagement, and generating insightful data analyses. This integration will allow cloud-based programs to communicate, sharing data seamlessly and enhancing more personalized education programs. Such connectivity can help teachers identify learning deficits and areas for acceleration, aiding them in keeping students engaged and parents informed

Building Comprehensive Student Profiles

Looking towards the very near future, through the integration of web-based software programs, we will be able to build detailed profiles for each student – a sort of living portfolio of a child’s matriculation from classroom to classroom throughout their K-12 journey and beyond. This will not only help in keeping student data organized and secure but will also ensure that it is easily accessible to teachers and other authorized admin and staff..

Training: Maximizing EdTech Potential

For EdTech to truly transform our classrooms, adequate and effective training is paramount. Teachers and staff need to be well-versed in using these technologies – from basic operations to troubleshooting and curriculum integration. Training resources will have to be personalized to each teacher – easily accessible, interesting and informative, and delivered and supported by IT processes and people. Proper training will ensure that these tools are used to their full potential, fostering higher engagement and adoption rates.

Affordability and Efficiency

The financial aspect of implementing EdTech cannot be overlooked. With school budgets often fluctuating, finding cost-effective solutions is essential. The goal is not just to integrate technology but to do so in a way that reduces costs and improves classroom efficiency.

Enhancing the Student Learning Experience

The ultimate aim of any EdTech tool should be to enhance the student learning experience. This is achieved by improving the teaching experience through responsive interfaces that deliver the right level of service swiftly. Digital tools and platforms should be user-friendly, integrating seamlessly with other educational platforms around enrollment, attendance, assessments, parent and student communication, resource management, mental and physical health, nutrition, and extracurricular activities. An often-overlooked advantage of EdTech is the time savings in administrative tasks. Technologies that expedite administrative processes free up more time for us to focus on what we do best – teach and help kids learn. 

A.I., Gamification and Interactive Learning

Incorporating AI and machine learning into our platforms allows for a more personalized educational experience. These technologies can analyze student performance data, offering tailored feedback and recommendations. AI tools can adapt to each interaction, supporting users based on their proficiency levels and ensuring efficient resolution of tech issues.

Innovative approaches like gamification, AR/VR, and interactive whiteboards make learning more engaging. Coupled with robust assessment tools and versatile learning management systems, these technologies can revolutionize how we teach and how students learn, even beyond the classroom.

Redundancy and Backup

There are a hundred different theories on backing-up data and/or creating redundant systems for quickly restoring service to teachers and students. These include creating replicas, lagged replicas, using an 3-2-1 strategy of backing-up the backup, having some type of locally hosted combined with Cloud backup, and many, many more. In the end, the two main questions will be: “How quickly can the user(s) be back up and running?” and “What the hell am I supposed to do in the meantime?”

Last Summer, my wife and I embarked on a 25 day tour of 15 States and 5 National Parks. In the past, it would have been extremely difficult for me to take such a trip while running a small medical support business and two different educational ventures (one of which is Pension101). But with StarLink and a Sprinter Van that was fully self-contained, I conducted Zoom meetings from Yellowstone, accessed high-quality research from the Ozarks, and Facetimed with my daughter from Angel Fire in New Mexico – incredible how far we have come in such a short time.

I tell this story to highlight that the integration of EdTech in our classrooms is an exciting and necessary progression in education. If the pandemic taught us anything it's that a strictly brick-and-mortar approach to teaching and learning is waning. Parents and students are seeking alternative educational settings and a more personalized approach to learning. Modern educators must adapt and thrive within these new moving boundaries. As we navigate this new terrain, let’s embrace these changes with an open mind and a commitment to continuous learning and adaptation. The future of teaching and learning is here, and it’s up to us to harness its potential to the fullest.

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Insivia. “What is EdTech? Get to Know The Emerging SaaS Field.” Insivia, 2023, https://www.insivia.com/what-is-edtech-get-to-know-the-emerging-field/. Accessed 16 November 2023.

Posey, Brien. “Craft a secure and reliable backup redundancy strategy.” TechTarget, 16 August 2022, https://www.techtarget.com/searchdatabackup/tip/Designing-a-redundant-backup-solution. Accessed 16 November 2023.

Vecchio, Lyle Del. “What Is SaaS Integration And Why It Is Important For Businesses.” Planergy, 2023, https://planergy.com/blog/saas-integration/. Accessed 16 November 2023.